Useful information

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Useful information

Find out everything you need to know about your holiday here.

  • Opening times

    1 December 2022 - 31 October 2023: Open daily

    The reception is staffed from 7 a.m. to 11 p.m.

    Belle Epoque Belle Epoque is open during the winter season. The opening times for the Belle Epoque restaurant are listed here.
    Porticos Bar The opening times for the Porticos Bar are listed here.


  • Arrival
    Check-in From 4 p.m.
    Luggage room Free luggage storage prior to check-in on arrival day and after check-out on departure day.
    Ski pass or lift ticket You can collect your ski pass or lift ticket from reception.


  • Your stay
    Evening meal Alternating 3-course buffet incl. red/white house wine and tap water. The buffet is served from 6.00 - 8.45 p.m.
    Breakfast Buffet from 7 - 9.45 a.m.
    Dogs Permitted on request in our comfort rooms. Additional cost per stay is CHF 25.
    Children Kid's play area (unsupervised)
    High chair and cot available free of charge (please book in advance)
    Package During the winter season we offer a fantastic Bed & Ski package. More information is available here.
    Parking A limited number of parking spaces are available for private vehicles right next to the hotel (access only permitted with snow chains in winter). The parking fee is CHF 5 per night. 
    Coach parking available at the sports centre (CHF 10 per day).
    Bike / Ski room Free of charge, open from 8 a.m. - 8 p.m.
    WLAN Free throughout the hotel
    Payment methods

    Cash: CHF, EUR, USD, GBP. Change will be given in CHF.

    Credit cards: EC-Maestro, Maestro, Postcard, Mastercard, Visa, Amex, Diners Club, My One, JCB, Reka Card, China Union Pay, V Pay, Alipay, Twint, WeChat

    Other: Reka-Check, Engelberg vouchers, TITLIS vouchers


  • Departure
    Check-out By 11 a.m.
    Shower Free shower and changing facilities after check-out on departure day
    Luggage room Free luggage storage prior to check-in on arrival day and after check-out on departure day.


Please get in touch if you have any further questions.

Hotel Terrace

Terracestrasse 33, 6390 Engelberg

+41 (0)41 639 66 00